Wednesday, May 20, 2009

ON-LINE BOOKING

We have re-vamped our on-line booking engine and put it into service for the summer season.

This year we are concentrating on do-it-yourself holiday reservations (in response to popular demand) instead of all-in packages. This means that the booking engine gives you the possibility of reserving just the accommodation - a week in a 4-berth holiday apartment in Mimizan, for example - and you arrange the rest of the holiday yourself. We have included optional extras such as '7 days car hire' which you are free to take or not.

The interest of this policy of 'accommodation plus optional extras' will become more apparent when we put our winter programme on-line (soon) where you will be able to choose accommodation and a whole range of extras - ski pass, hire car, ski and boot hire, airport transfers and so on.

How does it work? Go to the main summer holiday page and choose your resort. Once on the resort page you will see little rectangles on the left with ON-LINE BOOKING in red. These give the available dates and prices for different sizes of accommodation. Click on the BOOK NOW link and you'll be taken to a page where the accommodation is described in detail, the prices of the optional extras are displayed, and an interactive google map gives the precise location of the residence. If you're happy with the details just select a date and click on the BOOK NOW button. Here you're asked for a few details (name, email, telephone and that's it) before receiving an email with a confirmation link which you must click to get to the payment page (security!). Then you go to the bank and finish the process. Compared to the majority of on-line booking engines we feel we have reduced the form-filling and administrative jungle to an absolute minimum.

A quicker way is to go directly to the SEARCH page where you choose your resort and dates straight off... but you have to know a bit about the resorts (like, just where is Gaujac?).

If you have any technical difficulties with the booking engine (bugs, lost emails etc) then contact me at simon@francealacarte.com
If you can't find the date or apartment you want then contact my colleague Sylvie at sylvie@francealacarte.com

Bonnes vacances!

Simon

No comments: